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The core of CIMSability is a comprehensive client database to store and manage data required to provision support e.g. name, address, carer details, minimum support notes, disability & employment details, simultaneous support providers and more.

The client database features user definable drop down lists for data consistency which resemble Census and HADS data requirements.

The Client Summary page provides the most essential information ‘up front’. Advanced search engines make finding individual records quick & easy.

On the left is the main CIMS Task Bar which lists all the programs run by the service. CIMSability supports an unlimited number of programs so whether your service has one or twenty programs, they will be listed. Clients only have to go through one ‘admission’ process – even if they receive multiple services.

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The Details tab provides a deeper level of information. Examples include details for key workers, external case managers, formal guardian, indigenous status, residency, religion, ethnicity, communication issues, income sources, language issues, employment history and ex-offender history.

Some of these details are required for Disability Employment Networks to complete their DPI reports.

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Carer Details tracks a variety of information including carer relationship to the client, carer residency status, emergency details, carer age bracket and much more.

The ability to store some of the data, even if not required directly for the Census, is useful for service providers as it provides a clearer picture of the clients home situation and individual requirements.

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Support needs are ranked using the same levels used in the Census, those who have completed Census over the years would be familiar with the fields:-

•          Self Care

•          Mobility

•          Communication

•          Interpersonal interactions and relationships

•          Learning, applying knowledge and general tasks and demands

•          Education Working

•          Toileting

•          and others

These are ranked using the drop down menu’s that have four choices – none, minimal, moderate and high.

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Community Access data is a detailed array of qualitative information;

•          Activities the person likes and doesn’t like.

•          Participation limitations

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Mobility & Transport data is essential for client logistical assistance.

•          Mobility and transport arrangements

•          Behavior within vehicles

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Provides insight into client literacy and numeracy skills with the tracking of educational attainment and vocational qualifications.

Configurable drop down fields help maintain data integrity and allow customisation of answers to the individual provider.

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CIMSability records the ‘Exit History’ of clients who leave and then return to the service.

When a date and reason for exiting the service is entered CIMSability automatically assigns the client to the ‘EXITED’ folder where they remain until they return to the service.

If they do return they are re-assigned to another ‘Lead Program’ and their client file re-activated eliminating the need to re-enter client data and whilst maintaining a contiguous history.

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Flags are used to alert staff and/or management to an issue relating to a client which needs attention.  Flags can be colour coded and used according to the organisations nominated procedures e.g.

Ø  RED Flag might mean managers attention required

Ø  Amber Flag may refer to the clients support staff need to read this note

Ø  Green Flag may mean this is an issue to follow up

Any client with a Flag will automatically be shown when a user LOGS into CIMSability.  Flags are shown in multiple locations, both within the DMI and/ or Progress Notes section. In the image above the red arrow on the Progress Notes tab indicates the existence of a Flag. Flags are configurable, the service can nominate who can ‘clear’ a flag, and how long the flag will remain visible.

Staff will love this particular feature as it fosters a greater awareness of individual client needs.

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This screen shows a red Flag for against a client record for Fred Fantastic, and again in the ‘Progress Notes’ Tab relating to the transaction. Organisations with Day Programs, Outreach, Community Access or Residential Services will find the Progress Notes extremely useful.

Progress Notes have the ability to record staff times. Times can be allocated to ‘Direct Support’, ‘Indirect Support’, ‘Assessment’ or ‘Travel’. This is very useful for management when assessing where staff are spending time, how much time is spent in travel, as well as on indirect support tasks such as administration.

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• Username & password configuration for secure access.
• Staff Photo – this feature can be useful for staff familiarization and as a security measure.
• Staff Details: Phone, Mobile, Email etc.

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